Bonnie Dibling

Bonnie launched Thinkpiece in 2013 with $600 in seed money and a desire to show clients there’s a better way to do research. She’s been busy doing just that ever since. Before she hung out her shingle, Bonnie started working in healthcare at the age of 17 while attending college (inspired by the movie “Flatliners,” she admits). As a medical assistant, EMT, phlebotomist, lab assistant, and lab consultant liaising with medical offices, Bonnie learned how to find common language and human connection in a complex and clinical world.

This experience served her well as she shifted from the medical world to market research. Quickly realizing that researching paper towels and pudding cups was not her cup of tea, Bonnie leaned into her healthcare background to focus on moderating complicated, highly clinical studies and creating understandable reports. After launching her own research firm, Bonnie knew that she wanted Thinkpiece to continue focusing on the industry sectors that other researchers shy away from: namely, healthcare, technology, and finance.

To that end, Bonnie has surrounded herself with a team of multi-disciplinary experts who, in her words, are smarter than she is. Bonnie and her team excel in revealing and communicating the human stories behind their clients’ complex products and services. She’s made it her mission to help companies think about research differently — not just as raw data on a report but as living, breathing intelligence that provides guidance, clarity, and confidence.

Fun fact: When not digging deep into research, Bonnie gets her hands dirty uncovering dinosaur bones on paleontology digs.

“Out of intense complexities, intense simplicities emerge.” — Winston Churchill

Nancy Miller, RN, MBA

A former head nurse responsible for treating open-heart surgery patients in the ICU, Nancy pours her own heart into her work as Thinkpiece’s lead healthcare moderator and account director. Her previous nursing career spanned multiple specialties, including cardiac and neurosurgery intensive care and burn care. Along with leading clinical departments, training nurses, and building the UNC Burn Center, Nancy also managed to earn her MBA at UNC Chapel Hill. Bedside manner meets business acumen.

Nancy’s familiarity with the science and the humanity required in caring for others serves our healthcare clients well. Her skill at communicating and connecting with physicians, nurses, patients, families, and allied health personnel gives her the unique ability to ask all the right questions, and even better, understand the responses. She then makes sure our clients understand them as well, with C-suite-ready reports they can confidently act on.

Nancy was drawn to market research for many of the same reasons she was drawn to healthcare. She enjoys solving complex challenges, interfacing with individuals from all backgrounds, and finding ways to help people thrive. She also knows that connecting healthcare clients to better insight allows them to continue innovating the products that improve people’s health and wellbeing.

Fun fact: Nancy always choses the less-traveled road, including hiking trails in Morocco and Slovenia.

“I have great respect for providers and patients. Rather than following a script, I have conversations. I recognize when to speak and when to listen.” — Nancy Miller