Technology
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Blog
Brands with Personality: How Qual Research Helps B2B Brands Find Their Humanity (and Their Audience)
When is water more than just water? Ask the billion-dollar beverage brand Liquid Death. Between 2022 and 2023, Liquid Death’s retail sales grew 100% from $110 million to $263 million. The brand’s valuation is now double what it was worth in 2022. This warp-speed trajectory is particularly remarkable when you consider what Liquid Death sells: […]Read More -
Blog
AI Perspectives: Using AI to generate market research reports.
Any qual market researcher will tell you that creating insightful, actionable, and attractive reports is a labor of love. For this AI Perspectives piece, CEO Bonnie Dibling, Tech Moderator Chris Dethloff, and COO/Director of Technology Research John Dibling weigh in on whether AI tools like ChatGPT can help make report generation less time consuming, or […]Read More -
Blog
AI Perspectives: The potential role of chatbots in moderating focus groups and interviews
For the second installment of our AI Perspectives series, CEO Bonnie Dibling, Tech Moderator Chris Dethloff, and COO/Director of Technology Research John Dibling discuss the possibility of using chatbots to moderate qual market research. We’d love to hear your thoughts on the topic, too.Read More
Healthcare
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Blog
Brands with Personality: How Qual Research Helps B2B Brands Find Their Humanity (and Their Audience)
When is water more than just water? Ask the billion-dollar beverage brand Liquid Death. Between 2022 and 2023, Liquid Death’s retail sales grew 100% from $110 million to $263 million. The brand’s valuation is now double what it was worth in 2022. This warp-speed trajectory is particularly remarkable when you consider what Liquid Death sells: […]Read More -
Blog
Post-Treatment Patient Studies: Understanding the Patient Journey after the Patient Journey
In our previous post, “Surviving Survival: Unmooring After the Patient Journey,” we explored the myriad challenges patients and their families face after finishing treatment for a medical condition. We also encouraged healthcare and pharmaceutical companies — along with the market researchers who work with them — to include these post-treatment patients in qualitative research studies.Read More -
Blog
Surviving Survival: Patient Unmooring after the Patient Journey
Bonnie Dibling, CEO & Lead Healthcare Researcher March 25, 2024 Over the span of my 25-year career in qualitative research, I’ve had the privilege of collaborating with healthcare and pharmaceutical innovators whose breakthrough treatments have helped countless patients struggling with serious and chronic conditions. In this work, I’ve seen first-hand the dedication, compassion, and drive […]Read More
Finance
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Blog
Brands with Personality: How Qual Research Helps B2B Brands Find Their Humanity (and Their Audience)
When is water more than just water? Ask the billion-dollar beverage brand Liquid Death. Between 2022 and 2023, Liquid Death’s retail sales grew 100% from $110 million to $263 million. The brand’s valuation is now double what it was worth in 2022. This warp-speed trajectory is particularly remarkable when you consider what Liquid Death sells: […]Read More -
Case Study
Finding the path to sell a commoditized product
Commodity products are particularly difficult to make appealing. Examples are everywhere - there’s only so much you can do to differentiate a paper towel. And it’s even more difficult to turn a commoditized service or product into an appealing tool in the B2B world.Read More -
Case Study
Working Together in a True Partnership Allowed Us to Uncover and Articulate the Core Motivating Factors of an Agent and Broker Relationship
A leading property casualty and insurance company trusted our insight and experience to help them uncover what makes a lasting, positive agent and broker experience. Our industry experience allowed us to have deeper, more meaningful conversations and dialogue throughout the process, which in turn, created a trust-based partnership. Having that partnership allowed […]Read More
General
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Blog
Follow Your Nose: What Moderators Can Glean from Gandalf
I love books. I really do love all books, but I have a soft spot for fantasy. There are so many authors who have created a universe so immersive it feels like I never fully left, nor do I want to. Unsurprisingly, Tolkien has created one of those universes for me. In my most recent […] -
Blog
Unconditional Positive Regard: How Dancing with Your Dog Makes You a Better Moderator
I’m the first to admit that I can’t carry a tune. And my dancing skills…well, let’s just say Seinfeld’s Elaine Benes and her infamous dance-floor contortions come to mind. While my husband and son may tease me for my lack of coordination, there’s someone in my household who accepts me completely for who I am […] -
Blog
Qual Research Insights: Every Study Starts with a Report
It’s not often you hear T.S. Eliot mentioned in connection with qual research. But there’s a quote from his Four Quartets poem I find particularly relevant to the work we do: “The end is where we start from.” Granted, Eliot’s poem is more about existential quandaries than market research, but it does speak to one […]