Nancy Miller, RN, MBA
A former head nurse responsible for treating open-heart surgery patients in the ICU, Nancy pours her own heart into her work as Thinkpiece’s lead healthcare moderator and account director. Her previous nursing career spanned multiple specialties, including cardiac and neurosurgery intensive care and burn care. Along with leading clinical departments, training nurses, and building the UNC Burn Center, Nancy also managed to earn her MBA at UNC Chapel Hill. Bedside manner meets business acumen.
Nancy’s familiarity with the science and the humanity required in caring for others serves our healthcare clients well. Her skill at communicating and connecting with physicians, nurses, patients, families, and allied health personnel gives her the unique ability to ask all the right questions, and even better, understand the responses. She then makes sure our clients understand them as well, with C-suite-ready reports they can confidently act on.
Nancy was drawn to market research for many of the same reasons she was drawn to healthcare. She enjoys solving complex challenges, interfacing with individuals from all backgrounds, and finding ways to help people thrive. She also knows that connecting healthcare clients to better insight allows them to continue innovating the products that improve people’s health and wellbeing.
Fun fact: Nancy always choses the less-traveled road, including hiking trails in Morocco and Slovenia.
“I have great respect for providers and patients. Rather than following a script, I have conversations. I recognize when to speak and when to listen.” — Nancy Miller